(Monday, July 4th, 2022)

9. Plenary Talk (V)

Service Analytics Facing Digital Transformation

US EST: 8:00 PM – 8:50 PM (The day before); US PST: 5:00 PM – 5:50 PM (The day before); London: 1:00 AM – 1:50 AM;
2:00 AM – 2:50 AM; Beijing: 8:00 AM – 8:50 AM; Seoul/Tokyo: 9:00 AM – 9:50 AM;


Prof. Fugee Tsung

Professor, Hong Kong University of Science and Technology (HKUST), China

Chaired by Prof. Victor Chan, Tsinghua University, China

Parallel Sessions 10A-10B-10C-10D-10E


US EST: 9:00 PM – 10:50 PM (The day before) ; US PST: 6:00 PM – 7:50 PM (The day before) ; London: 2:00 AM – 3:50 AM;
3:00 AM – 4:50 AM; Beijing: 9:00 AM – 10:50 AM; Seoul/Tokyo: 10:00 AM – 11:50 AM

10A: Service Systems Design

Chaired by Dr. Mostafa Fadaee

1) Offering Two Prices for a Single Service: Price and Waiting-Time Differentiation in Ride-Hailing Platforms

Masoumeh Shahsavari (Temple university), Subodha Kumar (Temple university), and Emre Demirezen (University of Florida)

2) Application of Dynamic Programming in Developing Availability and Cost Based Maintenance Management and Prioritization Model for Data Centers

Mostafa Fadaeefath Abadi, Fariborz Haghighat, and Fuzhan Nasiri (Concordia University)

3) Product Recommendation With the Consideration of the Discount Effect

Wenhao Guo, Jin Tian, and Minqiang Li (Tianjin University)

4) Martingale Stopping Rule for Bayesian A/B tests in Continuous Monitoring

Yali Wang, Haiyan Yu and Jiao Xiang (Chongqing University of Posts and Telecommunications)

10B: Machine Learning and Data-Driven Decision Making (2)

Chaired by Dr. Changchun Liu

1) Product and Ancillary Pricing Optimization: Market Share Analytics via Perturbed Utility Model

Changchun Liu, Maoqi Liu, Hailong Sun, and Chung Piaw Teo (National University of Singapore)

2) Learning-Based Node Selection for Accelerating Elementary Shortest Path Problem With Resource Constraints

Qiyao Duan, Lixin Miao, Xinglu Liu, and Mingyao Qi (Tsinghua University)

3) A Profit Maximization Problem of Engineering Equipment Leasing and Scheduling Service

Xinyi Li and Canrong Zhang (Tsinghua University)

4) Semi-Autonomous Platooning for the Local Container Drayage Problem with Transshipment Depots

Zhaojie Xue and Jialu Zhang (Shenzhen University)


10C: Healthcare Analytics (3)

Chaired by Dr. Nan Chen

1) A Predict-Then-Optimize Method for Elective Hospital Admissions

Ridong Wang, Xiang Liu, Xiaolei Xie and Lefei Li (Tsinghua University)

2) Prediction of New COVID-19 Cases Considering Mitigation Policies and Weather Data for European Countries

Mohammad Fili (Iowa State University), Kris De Brabanter (Iowa State University), Luning Bi (Iowa State University), and Guiping Hu (Rochester Institute of Technology)

3) Assortment, Quality and Pricing Optimization Under a Reference-dependent Choice Model

Lixiang Li (Nanjing University)

4) The Role and Decisions of Trade Agents in Health Care Procurement

Engin Cakici and Itir Karaesmen (American University)

10D: Data Analytics in Service Systems

Chaired by Dr. Chao Lei

1) Control Charts for Dynamic Process Monitoring With an Application to Air Pollution Surveillance

Xiulin Xie and Peihua Qiu (University of Florida)

2) Severity Modeling to Support Public Transit System Storm Planning

Danielle Song, Claire Ding, Chingwei Kuo, and John Maleyeff (Boston University)

3) User Experience Evaluation of Smart Lighting in a Living Lab

Eun-ji Jo (Pohang University of Science and Technology), Do-hyeon Ryu (Pohang University of Science and Technology), Gi-Hyeon Lee (Korea Institute of Industrial Technology), Jung-min Yun (Korea Institute of Industrial Technology), and Kwang-jae Kim (Pohang University of Science and Technology)

4) Planning and Simulation for Charging Infrastructure in Parking Lot Considering Mobile Charging Mode

Pei Wang and Chao Lei (Shanghai Maritime University)

10E: Optimization in Service Systems

Chaired by Dr. Peng Yang

1) Joint Decision Making for Order Consolidation and Cargo Containerization

Hanghang Zhu and Zhi Pei (Zhejiang University of Technology)

2) Sequential Competitive Facility Location Problem Considering the Size of Facility

Chenyu Liu and Mingyao Qi (Tsinghua University)

3) Modeling and Algorithm Design for Land-based Drone River Inspection Problem

 Qi Wang and Chao Lei (Shanghai Maritime University)

4) Two-stage Distributionally Robust Optimization Model for the Integrated Berth Allocation and Quay Crane Assignment Problem

Chong Wang, Canrong Zhang and Lixin Miao (Tsinghua University)


Click to enter Session 10E


10A  10B  10C  10D  10E

11. Plenary Talk (VI) & Closing Ceremony

Service 4.0 and Intelligent Services

US EST: 8:00 AM – 9:20 AM; US PST: 5:00 AM – 6:20 AM; London: 1:00 PM – 2:20 PM;
Berlin/Paris: 2:00 PM – 3:20 PM; Beijing: 8:00 PM – 9:20 PM; Seoul/Tokyo: 9:00 PM – 10:20 PM;


Prof. Zhibin Jiang

Professor, Shanghai Jiao Tong University, China

Chaired by Prof. Robin Qiu, Pennsylvania State University, USA